Most of what this program covers is ordinary family life. This page is for the rare moment it isn't, when something online frightens your child, someone won't leave them alone, or an image has been shared that shouldn't have been.
Two things first.
If anyone is in immediate danger, call your emergency number. Australia 000 · Canada and the United States 911 · United Kingdom 999 · New Zealand 111.
If it involves a nude or sexual image of anyone under 18, including your own child, do not save it, do not screenshot it, do not forward it to anyone. Not even to "keep as evidence". In many countries, keeping a copy can itself be against the law, whatever your intention. This is why the official advice is to note the details and report, not to save. Instead: write down the account name, the platform, the date and time, and the link if there is one. Then use the reporting route for your country below. The people there handle the image so that you don't have to.
Everything below is an official route, not a FridgeRules service. We have read each one and checked the details on the date at the bottom of this page, but please check them again before you rely on them. Services change.
eSafety Commissioner. Report online harm. Cyberbullying of someone under 18, an intimate image shared or threatened without consent, or illegal content. Online at esafety.gov.au/report. For cyberbullying, report to the app or platform first; if they don't act, eSafety can.
Kids Helpline. 1800 55 1800. Free, confidential counselling for 5- to 25-year-olds, by phone or online chat, 24 hours a day. kidshelpline.com.au
Emergency: 000.
Cybertip.ca. Canada's tipline for the online sexual exploitation of children: luring, sextortion, images. Run by the Canadian Centre for Child Protection. Report at cybertip.ca/en/report. (Reports are read on business days. If someone is in immediate danger, call 911; for anything else that cannot wait, your local police have a non-emergency line.)
Kids Help Phone. 1-800-668-6868. Free, confidential support for young people, around the clock. kidshelpphone.ca
Emergency: 911.
CyberTipline (NCMEC). Report online sexual exploitation of a child (grooming, sextortion, images) at report.cybertip.org or by phone: 1-800-THE-LOST (1-800-843-5678).
Take It Down (NCMEC). A free service that helps get nude, partially nude or sexually explicit images of anyone under 18 removed from participating platforms, without sending the image to anyone. takeitdown.ncmec.org. It works for images taken when the person was under 18, even if they are older now.
Emergency: 911.
CEOP Safety Centre. For online sexual abuse of a child, such as someone pressuring for images, threatening to share them, or making contact that feels wrong. Report to a Child Protection Advisor at ceop.police.uk/safety-centre.
Report Remove (Childline and the Internet Watch Foundation). Lets a young person under 18 confidentially report a nude or sexual image of themselves that is out on the open internet, so it can be taken down. Via childline.org.uk.
Childline. 0800 1111. Free, confidential, 24 hours, for anyone under 19. childline.org.uk
Emergency: 999.
Netsafe. New Zealand's online safety organisation and the approved agency for harmful digital communications, bullying, harassment, intimate images shared without consent, scams. Report at netsafe.org.nz, call 0508 638 723 (0508 NETSAFE), or text "Netsafe" to 4282. Helpline hours are weekdays. Outside those hours, use the online form at netsafe.org.nz for anything that is not an emergency; call 111 only if someone is in immediate danger.
Youthline. 0800 376 633, or text 234. Free, confidential support for young people, 24 hours. youthline.co.nz
Emergency: 111.
INHOPE. A network of national hotlines in more than fifty countries for reporting child sexual abuse material online. Find the hotline for your country at inhope.org.
Search for your country's child helpline and its online safety commissioner or regulator. Most countries have both; the helpline is usually free and confidential.
Your emergency number, but only if someone is in immediate danger. For anything that is urgent without being dangerous, the helpline and the regulator above are the faster route: they can actually act on a report.
Whatever happened, the most useful thing you can do tonight is the promise on page 15 of the workbook: come to me first, and I'll help before I react. A child who knows that is a child who tells you.
Links and numbers checked on 14 September 2026. If one no longer works, email hello@fridgerules.com and we'll fix it.